AppleCare+ now available. Do I need it?
Apple has upgraded AppleCare for Mac to AppleCare+ in Australia but what is it? AppleCare is Apple's extended warranty which also includes 24/7 priority support but do you need it?
AppleCare+ includes all the feature of AppleCare but also 2 accidental damage repairs subject to service fees ($149 or for screen or external enclosure damage, or $429 for any other damage).
The costs for AppleCare+ vary by Mac model and must be purchased within 60 days of your Mac purchase.
- Mac mini: $119
- iMac and iMac Pro: $199
- 12-inch MacBook: $299
- MacBook Air: $299
- Mac Pro: $299
- 13-inch MacBook Pro: $329
- 15-inch MacBook Pro: $449
Apple is bound by Australian consumer law and will effectively provide 2 years of warranty coverage after it's initial included 1 year warranty. Eligible parts include the display, battery, SSD or hard drive, RAM, logic boards, GPU, internal cables, power supply, and other electronic components, so virtually every aspect of a Mac is covered.
How do the options compare?
3 years 24/7 priority support via phone or online chat
Apple warranty claim period - 3 years
Apple claim period policy based on Australian consumer law - 3 years
Cost - No longer available
No accidental damage coverage
90 days 24/7 priority support via phone or online chat
Apple warranty claim period - 1 year
Apple claim period policy based on Australian consumer law - 3 years
Cost - Free
No accidental damage coverage
3 years 24/7 priority support via phone or online chat
Apple warranty claim period - 3 years
Apple claim period policy based on Australian consumer law - 3 years
Cost - From $119 to $449
2 x accidental damage incidents for a service fee
Your can also contact Your Mac Tech if you need onsite technical support for your Mac.
