Trades & Service Businesses

Trades and service businesses, including construction and property-related work, run differently to an office-based business. Teams are often on the move, working on-site, and relying on job management, quoting and invoicing tools to actually get paid. We support trades and service businesses across Melbourne with practical technology help that fits how you actually work.

Job management on iPhone and iPad

Cloud-based job management platforms such as ServiceM8 are built with Apple devices specifically in mind, letting your team quote, invoice and manage jobs directly from an iPhone or iPad on-site, with office staff able to see the same information from a Mac back at base. We help set these systems up properly and keep them running reliably in the field.

Email and scheduling that keeps up with the job

Quotes, invoices and client communication still largely run through email and calendar, even in the most mobile trade business. We help make sure Microsoft 365 email and scheduling work properly across your team’s Macs, iPhones and iPads, so nothing gets missed between job sites. Our Microsoft 365 & Email page covers this in more detail.

Staying connected out on the job

When your team is on-site rather than at a desk, technology still needs to work properly, from mobile data and hotspots, to syncing job details and photos back to the office in real time. We help make sure your team stays connected wherever the job takes them.

Quoting, invoicing and getting paid

Slow or unreliable systems can mean slow invoices, and slow invoices can mean slow payment. We help keep your cloud-based quoting and invoicing tools running properly on Mac, whether that’s QuickBooks Online or Xero through a browser, or MYOB running via Parallels or Windows RDS, so the technology behind your admin never becomes the bottleneck in your business. See our Business Software & Cloud Services page for more.

Hardware that can handle a tough environment

Devices used on job sites take more punishment than an office computer ever would. We can advise on suitable, durable hardware options, protective cases and backup devices, and help keep existing equipment running as long as possible.

Understanding how a trade or service business actually runs

Whether it’s a licence or insurance certificate that needs to be on hand for a job, a quote that has to go out before the competition’s does, or simply no time to sit on hold waiting for support, we’ve supported enough trades and service businesses to understand the pace you work at, not just the technology behind it.

Keeping business records safe

Job records, quotes, client details and photos all need to be backed up properly, not left sitting on a single phone or tablet that could be lost, dropped or stolen on-site. Our Backup & Recovery page covers how we set up reliable cloud backup so your business records are always safe.