Microsoft 365 & Email

Whether it’s Word, Excel and Outlook running smoothly, email that’s stopped syncing across your team, or making the most of what Microsoft 365 can actually do for your business, we help Melbourne businesses get real value out of the tools they’re already paying for.

Setting up Microsoft 365 for your business

We help set up Microsoft 365 properly for your business, migrating your existing email and files across cleanly and configuring things so your whole team is working the same way rather than everyone’s inbox behaving differently. We can help you license and set up Microsoft 365 for your business, including common plans like Business Standard, Business Premium and Exchange Online, along with add-ons like Microsoft 365 Copilot and Microsoft Defender for Office 365. If you’re not sure which combination actually suits your business, we’re happy to talk it through rather than just pointing you at the most expensive option.

Exchange Online, your business email engine

Exchange Online is Microsoft’s business email service, the part of Microsoft 365 that actually runs your inbox, calendar and contacts behind the scenes. It comes bundled with most Microsoft 365 business plans, so if you’re already set up with us, you likely already have it, you’re just not seeing it as a separate product. We can also set up Exchange Online on its own for businesses that only need reliable business email without the full Microsoft 365 app suite.

Apps that run natively on your Mac

Word, Excel, PowerPoint, Outlook, OneNote, Teams, OneDrive, To Do, Copilot and Edge (which also brings Copilot into your browser) all run properly as native apps on your Mac, and we help make sure they’re installed, licensed and working the way they should.

Microsoft 365 on iPhone & iPad

Outlook, Teams, Word, Excel and the rest of Microsoft 365 all have proper iPhone and iPad apps, so your team isn’t stuck waiting until they’re back at a desk to check email or join a meeting. We help get these set up and properly licensed on staff phones and tablets, working the same way as they do on the Mac.

Web-based services, accessible through any browser

SharePoint (for team sites, document libraries and intranets), Bookings (for managing appointments and scheduling), and Dynamics 365 (for businesses using it for CRM or business management) are all accessible through any browser on Mac. We can help you get these set up and working for your business.

File compatibility between Mac & Windows

Since some of the clients, suppliers and partners you’re sharing files with are likely on Windows, we help make sure your Word, Excel and PowerPoint documents open and format correctly for them, not just for you. We also troubleshoot the compatibility issues that come up when files move between Mac and Windows, formatting that shifts, fonts that substitute, or spreadsheets that behave differently once someone else opens them.

Microsoft Defender for Office 365

Some Microsoft 365 plans include Microsoft Defender for Office 365 as an add-on, protecting your email and collaboration tools against phishing and malicious links and attachments across Outlook, Teams, SharePoint and OneDrive. See our Security & Email Protection page for more on how this fits alongside the endpoint protection we recommend for your Macs themselves.

Reliable, secure business email

Email outages and sync problems cost real time. We help set up and support cloud email, contacts and calendar for your business, designed to be affordable and properly maintained, not left to quietly misconfigure itself over time.

Email is also one of the most common ways businesses get caught out, phishing attempts, invoice scams, and compromised accounts are constantly evolving, and what protected you two years ago may not be enough today. We help keep your business email properly configured against modern threats, and make sure staff aren’t left exposed by settings that were fine when they were first set up but haven’t kept pace since.

Consistent, professional email signatures

When every staff member sets up their own email signature, the result is usually inconsistent branding and outdated contact details lingering for years. Crossware email signatures integrate with Microsoft 365 to manage this centrally, so every email sent by every staff member looks properly on-brand, updated from one place. We can help you get this set up.

Troubleshooting Office and Outlook

We help with the everyday problems that come up, documents that won’t open properly or look different to how they were created, Outlook that’s stopped syncing on someone’s phone, and general slowness or crashing that’s become normal but shouldn’t be.

Microsoft 365 Copilot on your Mac

Microsoft 365 Copilot brings AI assistance directly into Word, Excel, PowerPoint, Outlook and Teams, drafting documents, summarising long email threads, analysing spreadsheet data and generating content, drawing on your business’s own files and data to help prioritise what actually matters each day. We can help you get Copilot properly licensed and set up for your business on Mac, so it’s genuinely useful rather than another unused feature.

Looking for personal or family use rather than for a business?

See our Microsoft Office & Email for Home page.