About Your Mac Tech

Australian owned

Your Mac Tech is an Australian owned and run business, that provides the best, most ethical IT Support Services to homes and businesses in Melbourne. Your Mac Tech aims to surpass the customer experience provided by our competitors, and more, we aim to be the tech friend you wish you always had, the one you trust, the one you always call and can count on to give your the right advice.

The company was started by a husband and wife team, who together hold over 20 years experience in the Australian IT industry. Both of them have worked in large corporates as well as with small to medium businesses and understand the type of Technical Support that businesses need, as well as the type of support that home users also now require.

All of Your Mac Tech’s technicians are thoroughly screened to adhere to the company’s values and policies, which are to provide the best level of customer care possible whilst fixing your technical problems quickly and efficiently.

Our company mission

Your Mac Tech aims to provide a mobile or remote technical support of a standard that you would expect at large corporates with internal technical support teams, to anyone that needs it.

Your Mac Tech aims to surpass the customer experience provided by our competitors, by giving you excellent advice that is right for you, not generic advice that does not take into account your circumstances.

Your Mac Tech aims to become the technical friend you wish you always had, the one you trust, the one you think of when you need technical help or guidance.

Our promise to you

We will be the tech friend you always wished you had!

We will only ever have your best interests in mind. Our aim is to help you, not to upsell you products, or make you buy things you don’t need.

We are so confident that we will do a great job that if the problem resurrects within 2 weeks of us fixing it, we will fix it again for free.